Yesterday’s Girl Returns Policy
We hope you will love everything you purchase from Yesterday’s Girl, but if something isn’t quite right, we do accept returns. Simply visit our Returns Center to process your return.
All items must be returned to us unused and in the same condition in which they were delivered within 28 days of receiving your order. It’s important that any unwanted items, unless faulty, are returned in a resalable condition with all original tags and packaging, unwashed and without marks or damage. Once the item has been received here at Yesterday's Girl HQ we will issue you with a refund.
Please remember that if more than 28 days have passed; if the returned item is not in its original condition; or if any tags are removed from the garment; we will not be able to refund your purchase.
You are responsible for the postage charges for items returned to us, and we advise you to obtain a proof of postage receipt and use a tracked shipping service to ensure it arrives safely. We cannot be held responsible for missing returns where a receipt has not been obtained or when items become damaged en route to us and render them unsaleable.
How to return an item
If you’ve changed your mind about keeping your purchase, please return it in its original condition and with all original packaging and tags still attached, within 28 days of receiving the item.
- Visit our Returns Center to let us know which items you will be returning to us. This will automatically generate a Return Merchandise Authorization (RMA) number which will be sent to you.
- Pack all of the returned items in their original packaging, and pop them inside your postage bag along with a note specifying your Return Merchandise Authorization (RMA) number. This number will help us identify your parcel when it arrives safely back to us.
- Send your returns to the following address:
12 Ilfracombe Crescent
- If you have sent your item back to us using a tracked shipping service, let us know the tracking number for your parcel.
- You will receive an email from us as soon as we have received your items, and when a refund has been issued.
Provided your returns are in their original and saleable condition, and are returned to us within 28 days, we will issue you with a refund. This may take 3- 5 working days to clear.